How do I use voicemail while roaming internationally? You can access your voicemail account from anywhere in the world by simply dialing the plus sign (+) followed by 1-805-MESSAGE. · Interrupt the message by pressing the star key (*). · If the star key does not work, hang up, redial, and use the pound key (#). · Enter your four-digit password. Be aware that additional fees may apply to voicemail use—see What should I expect on my T-Mobile bill in the International section of the FAQs for details. For additional questions, consult My T-Mobile or T-Mobile Customer Care at 1-877-453-1304. How do I contact T-Mobile Customer Care while roaming internationally? You can reach T-Mobile Customer Care by dialing the plus sign (+) followed by 1-505-998-3793 from your mobile phone—it’s a free call. From a landline phone, dial the International Direct Dialing prefix for the country you are in, followed by 1-505-998-3793. T-Mobile will not charge you for this call, but long distance fees may apply if you call from a landline phone.